FAQs

WHO ARE YOU?

We are Kediche Cosmetics, a cosmetic brand based in Canada. We're currently producing various handmade lip glosses and lip scrubs.

WHERE CAN I FIND THE INGREDIENTS USED IN YOUR PRODUCTS?

All Ingredients are listed in the description box of all our products.

ARE YOUR PRODUCTS CRUELTY-FREE?

Yes. We do not test our products or ingredients on animals.

WHAT COUNTRIES DO YOU SHIP TO?

At this time, we are ONLY shipping throughout Canada and U.S.

HOW CAN YOU BE CONTACTED?

Email us at: info@kedichecosmetics.com

AT WHAT TIMES CAN YOU BE CONTACTED?

We can be contacted Monday-Friday between 9 AM TO 5 PM EST (Eastern Standard Time). 

WHAT DO I DO IF THERE IS AN ERROR IN MY SHIPPING INFORMATION?

You can send us an email at info@kedichecosmetics.com IMMEDIATELY after error was made, please include REASON FOR ERROR, FULL NAME, ORDER NUMBER AND TRACKING NUMBER IN THE SUBJECT LINE, we may be able to fix error.